Our Team


Sarbni Sen Gupta
Sr. Vice President, Customer Experience DHL, India
Vivek Anand
Senior Advisor : Customer Experience & Ground Operations CAPA India
Vijay Nagasubramanian
Head Total Customer Experience and Quality , Asia Pacific & Japan Hewlett Packard Enterprise
Sathish Krishnan
Head CRM and CX Red Bus
Dilpreet Singh
Head, CRM and Business Analytics The Oberoi Group
Rachna Nath
Asia Lead, Business Applications Microsoft

Employees represented

Member Community

Reports, Researches,White-papers, Case-studies



Global Partners